Frequently Asked Questions
What is your turnaround time on these materials?
Our turnaround time is 10-14 days after artwork approval (on all products except for can coolers, which have a 3-4 week turnaround).
What are your tents made of?
All of our tents are professional grade. They include a 40mm Aluminum Hexagonal Frame and 600 Denier Polyester Urethane Tent Top/Walls. They are flame retardant, water resistant, UV resistant, and fully dye-sublimated. We're proud to offer some of the most competitive prices on the market for the quality of materials.
Do you provide a rolling bag for the tent?
Yes! All of our tents come with acomplimentary rolling bag.
Do you design the materials?
Yes! We take your logo or brand graphics that are already made and format them to our products with the addition of brand colors and written information. We can also add photos, background patterns, or additional graphics if they are provided or specifically requested. In those cases, we make use of stock photos or graphics.
You are also welcome to put together your own designs using our product templates. Please see our design services for more details!
Do you design logos or custom illustrations?
No, logo design and custom illustrations are not part of our design services. We will make use of the graphics you provide to us or stock graphics.
How long does the design process take?
The time it takes to design the products can vary depending on the complexity of the design, your ability to provide the correct type of graphic files, and the amount of revisions needed. On average, designs are usually completed with 2-4 business days.
Do I get to see the final artwork before it begins printing?
Of course! We never send anything to production without your full approval.
Can I buy just the top for the tent if I already have the frame?
Yes, but please note that our tops are designed specifically for 40mm Aluminum Hexagonal Frames. We cannot guarantee that the tops will perfectly fit other styles of frames.