ZuLu Marketing & Printing is happy to offer a 2-year warranty on all products. We replace the parts, we just ask that you cover shipping. This warranty covers:
• Any manufacturer defects
• Items that are damaged during shipping
• Rips or tears not caused by customer negligence
ZuLu Marketing & Printing’s warranty does NOT cover:
• Color dissatisfaction in which a Pantone color was not provided by the customer. If Pantone colors are not provided during the design process we cannot guarantee that the color on the printed materials will be exactly as desired.
• Logo or image pixelation. If logos and images provided during the design process are not high-resolution we cannot guarantee the printed products will be free from pixelation. ZuLu Marketing & Printing is not liable for any pixelation on the printed products.
• Misspellings in which the copy was provided misspelled. If the customer provides copy that is misspelled, we are not liable for any misspellings on the printed products.
Returns and Refunds:
No returns or refunds are accepted after materials are shipped.